Returns & Exchanges
At Fellow Barber, we stand behind our curated selection of premium grooming products and want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return new or gently used items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original shipping box or a similar sturdy mailer, ensuring all lids are tightly sealed to prevent leaks.
- 3.Attach Shipping Label
Download and print the prepaid UPS return shipping label provided through our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Refund
Hand your package to any authorized UPS drop-off location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.